QUALITY POLICY

Seascope Navigation is dedicated to consistently providing efficient and competitively priced Shipping Agency and Freight Forwarding services at the highest levels of quality, safety and compliance through world-class leadership, continual improvement, employee development, recognition and social responsibility.

Through the effective application of the Quality Management System, which is certified by ISO 9001:2015 standard, Seascope Navigation aims to achieve a high degree of value and satisfaction to its customers and interested parties.

Our Commitment

To achieve the above, we are committed to:

  • Comply with all applicable statutory and regulatory requirements and high ethical standards.
  • Satisfy customer and all other contractual requirements.
  • Maintain focus on enhancing customer satisfaction and establishing effective communication with customers.
  • Establish quality objectives at relevant levels and functions within the organization.
  • Monitor and assess performance against quality objectives.
  • Continuously strive to improve our Quality Management System to ensure its effectiveness and applicability.
  • Take appropriate action based on constructive internal and external feedback.
  • Ensure availability of resources needed to develop, implement and improve the Quality Management System.
  • Promote the use of a process approach and risk-based thinking.
  • Develop and maintain first class relationships with suppliers that share Seascope Navigation ’s values on quality, safety, environmental, compliance and ethics.